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King Casino Terms & Conditions

These Terms & Conditions explain the rules that apply to your access to and use of the King Casino website, account services, games and related features. Please read them carefully before registering, depositing funds or placing a bet. By using the website, you confirm that you understand and accept these terms. If you do not agree with any part of them, you should not use the website or its services.

King Casino holds a Malta Gaming Authority licence (MGA/B2C/231/2012, issued 16 April 2013) and a UK Gambling Commission licence (account number 39335), with player data protected by advanced encryption technology.

1. General terms and acceptance

These terms form an agreement between you and King Casino in relation to your use of the website and any services made available through it. They apply to visitors, registered account holders and anyone who otherwise accesses or uses the website. Additional rules may apply to particular games, promotions, payment methods or features. Those rules will be displayed or made available when relevant and should be read together with these terms.

King Casino may update, amend or replace these terms from time to time. Changes may be made to reflect legal requirements, changes to the website, security needs, product updates or operational decisions. The latest version will apply from the date it is published, unless another effective date is stated. You should review this page regularly. Continued use of the website after an update means that you accept the revised terms.

Eligibility and lawful use

You must be legally entitled to use online gambling services in your location. You must also satisfy any applicable minimum age requirement and provide accurate information when creating or maintaining an account. You must not access the website if online gambling is prohibited where you are located, if you are below the required age, or if you are subject to a restriction that prevents you from gambling.

  • Use the website only for lawful purposes and in accordance with these terms.
  • Do not use another person’s account or allow another person to use your account.
  • Do not attempt to bypass location, age, identity or security controls.
  • Do not use the website to commit fraud, launder money or support unlawful activity.
  • Do not interfere with the operation, security or availability of the website.

King Casino may refuse registration, restrict access or close an account where it reasonably believes that a user does not meet the applicable requirements or has breached these terms. Any action taken will be handled in accordance with applicable law and relevant account procedures.

2. Accounts, identity and security

Where an account is required, you must provide complete, current and truthful information during registration. This may include information used to verify your identity, age, location, payment method or source of funds. You are responsible for updating information when it changes and for responding to reasonable verification requests. An account may remain restricted until requested checks have been completed.

Your account is intended for your personal use. You are responsible for keeping your login details, devices and access credentials secure. Do not share your password or permit another person to place bets, make deposits or otherwise use your account. You should notify King Casino promptly if you suspect unauthorised access, lost credentials or any other security issue.

Account restrictions and closure

You may request the closure of your account at any time through the available account or support process. You may also request a break or self-exclusion where those options are offered. Account closure or self-exclusion may affect access to games, promotions and other services. You should not create a new account or attempt to use another account to avoid a restriction.

King Casino may suspend, limit or close an account where there is a suspected breach of these terms, unusual or potentially harmful activity, a failed verification check, a payment concern, a security risk or a legal requirement to do so. If an account is closed, any remaining balance will be dealt with according to applicable law, verification requirements and the circumstances of the closure.

You remain responsible for activity carried out through your account before a restriction or closure takes effect, unless the activity resulted from a verified security incident outside your reasonable control. King Casino may retain relevant account information where required for legal, regulatory, security, dispute-resolution or responsible gambling purposes.

3. Deposits, wagers and withdrawals

Deposits may only be made using an approved payment method that belongs to you or that you are authorised to use. Payment transactions may be subject to checks, processing rules, minimum or maximum amounts and the terms of the relevant payment provider. King Casino may decline or delay a transaction where verification, security or legal checks are required.

You must ensure that funds used for gambling are lawfully obtained and that your chosen payment method is accurate and available. You should not deposit funds with the intention of transferring them to another person. Any suspected misuse of a payment method may result in an account review or restriction.

Bets and game results

A wager is treated as accepted only when it has been recorded by the website and a confirmation or equivalent record is available. You should check the details of each wager before confirming it. Once accepted, a wager generally cannot be changed or cancelled except where the applicable game rules, these terms, a technical issue or the law permits otherwise.

Game outcomes are determined by the relevant game system and recorded transaction data. If there is an obvious error, a technical failure, a communication problem or an incorrect display, King Casino may correct the error and take reasonable steps to restore the position that should have applied. Records held by the website may be used to resolve disputes about wagers and account activity.

Withdrawals and balances

Withdrawal requests may be subject to identity, payment, fraud-prevention and responsible gambling checks. Funds may be returned, where appropriate, through an approved method and in accordance with applicable procedures. Processing can be affected by verification, payment providers, banking systems, public holidays, technical matters or legal requirements. Any displayed balance does not remove the need to complete required checks.

You should contact King Casino through the available support channel if you believe your balance, transaction history or wager record is incorrect. Concerns should be raised as soon as reasonably possible so they can be reviewed using the relevant account and transaction information.

4. Promotions, privacy, responsibility and liability

Promotions and offers

Promotions, bonuses, rewards and promotional competitions may be subject to separate terms. These may include eligibility conditions, expiry periods, wagering or play requirements, game restrictions, account limits and rules about withdrawals. The terms shown with an offer will apply to that offer. Only one account may be used by each eligible person unless expressly stated otherwise. King Casino may withdraw or amend an offer where permitted by its published terms or where necessary to prevent misuse.

Privacy and communications

Personal information is handled in accordance with the King Casino Privacy Policy and applicable privacy requirements. Information may be collected and used for account administration, identity checks, payments, customer support, security, responsible gambling, legal compliance and service improvement. You are responsible for ensuring that information supplied to the website is accurate.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set limits that suit your circumstances, take regular breaks and do not gamble when distressed, pressured or under the influence of alcohol or other substances. Available tools may include deposit limits, spending controls, time reminders, reality checks, cooling-off periods and self-exclusion. Use the responsible gambling information on the website to understand the options available to you.

If gambling is affecting your finances, relationships, work or wellbeing, stop and seek independent support. You should also contact a qualified health, financial or gambling-support professional. King Casino may take steps to protect users where it identifies signs of harmful gambling or where a user requests assistance.

Website availability and liability

The website may occasionally be unavailable, delayed or affected by maintenance, technical faults, internet services, device issues or events outside reasonable control. King Casino does not guarantee that every feature will always be available, uninterrupted or error-free. You are responsible for using suitable equipment, software, connectivity and security measures.

To the extent permitted by law, King Casino is not responsible for losses caused by your breach of these terms, misuse of the website, inaccurate information, unauthorised access resulting from your failure to protect account details, or events outside reasonable control. Nothing in these terms excludes, restricts or modifies any right or guarantee that cannot lawfully be excluded under Australian law.

Complaints and applicable law

If you have a question or complaint, use the support process available on the website and provide enough information for the matter to be reviewed. King Casino may request further details, account information or supporting documents. Complaints will be handled in accordance with applicable procedures and legal requirements. These terms are subject to the laws that apply to the relevant service and your use of the website, without limiting any mandatory rights available to Australian consumers.