Cookies Policy | King Casino

1. What are cookies?

Cookies are small text files placed on your computer, tablet, mobile phone or another device when you visit a website. They allow the website to recognise a device and remember certain information about a visit. Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information that we hold about you, such as account or technical information, in accordance with our Privacy Policy.

Some cookies are placed by King Casino, while others may be placed by service providers that support website operation, security, analytics, customer assistance or other online functions. These third-party cookies are controlled by the relevant provider and may be subject to that provider’s own privacy information. We do not use cookies to avoid or replace identity, age or account checks that may be required for online gambling. Where a check is required, it will be carried out through the applicable account and verification processes.

Similar technologies

We may also use technologies that perform a similar role to cookies, including pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and similar technologies together as “cookies”. These technologies may help us understand whether content has been viewed, whether a feature is working and how a device interacts with our website.

2. Why we use cookies

Cookies may be used for several purposes. The cookies used on the website will depend on the pages and features you access, the choices you make and the technical services needed to operate the platform.

Strictly necessary cookies: These support core functions such as page navigation, account access, session security, fraud prevention, load balancing and the operation of interactive features. The website may not work properly without these cookies.
Preference cookies: These remember choices such as language, region, display settings and other preferences, so you do not need to enter them each time you return.
Performance and analytics cookies: These help us understand how visitors use the website, which pages are accessed and whether features are performing as expected. The information may be used to identify errors and improve usability.
Security and risk cookies: These help detect unusual activity, protect accounts, support platform integrity and reduce the risk of fraud, abuse or unauthorised access.
Functionality cookies: These support optional services and features, such as customer support tools, content delivery or embedded services.
Advertising or measurement cookies: Where used, these may help measure campaigns, understand engagement and present information that is more relevant to visitors. We aim to use such technologies in a way that respects applicable privacy and advertising requirements.

Cookies may be session cookies or persistent cookies. Session cookies generally expire when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains active depends on its purpose, the service that placed it and your browser or device settings.

3. Your cookie choices

Where required, the website may provide a cookie banner, preference tool or similar control when you first visit. You can use that tool to accept optional cookies, refuse them or adjust categories of cookies, subject to the operation of essential cookies. Your choices may be stored in a preference cookie so that the website can remember them.

You can also control cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to configure your browser to notify you before a cookie is placed or to reject cookies automatically. Instructions differ between browsers and devices, so you should refer to the relevant manufacturer or browser provider for guidance.

Blocking all cookies may affect website functionality, account access, security features and the presentation of content.
Deleting cookies may remove saved preferences and require you to make those choices again.
Changing cookie settings on one browser or device may not change settings on another browser or device.
Some third-party services may provide their own controls for managing their technologies.
Opting out of analytics or advertising cookies does not necessarily stop all advertising; it may mean that advertising is less tailored to your interests.

If you use a privacy tool, ad blocker, private browsing mode or similar technology, some website features may not operate as intended. These tools may also prevent a preference choice from being saved. You remain responsible for reviewing the settings available on devices and browsers that you use to access the website.

4. Cookies, privacy and online gambling

Information collected through cookies may relate to your device, browser, approximate location, visit activity, account session, pages viewed, links selected, technical errors and interactions with website features. We may use this information for the purposes described in this policy, our Privacy Policy, security processes and applicable legal obligations.

Cookies may assist with account security, responsible operation of gambling services and the detection of suspicious or prohibited activity. They do not determine whether you are permitted to gamble, and they do not change any responsible gambling tools, account restrictions or legal requirements that apply to you. You must use the website only where online gambling is lawful for you and comply with the applicable terms.

We may share cookie-related information with service providers that help us host, secure, analyse, maintain or improve the website. We may also disclose information where required or permitted by law, to protect rights and safety, or in connection with security, fraud prevention or the operation of our services. Any handling of personal information is subject to applicable privacy obligations and the Privacy Policy.

Third-party websites

The website may contain links to third-party websites, applications or services. Those websites may use their own cookies and privacy practices. This Cookies Policy does not apply to third-party services that we do not control. You should review the relevant provider’s information before using an external service or providing personal information.

5. Changes and questions

We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be published on this page with a revised date or other notice where appropriate. Your continued use of the website after an update may indicate that you have read the revised policy. Where consent is required for a material change, we will seek it through the available cookie preference process.

We encourage you to review this policy periodically so you understand how cookies are used and how your choices can be managed. If you have a question, concern or request about cookies or the handling of personal information, please use the contact or support channel made available on the King Casino website. Do not include sensitive account credentials or payment information in an enquiry unless the relevant secure process specifically requests it.

This policy is general information and does not limit any rights you may have under applicable Australian privacy law. If there is an inconsistency between this policy and a mandatory legal requirement, the mandatory requirement will apply.